Heart of Birmingham PCT

Heart of Birmingham teaching PCT commissioned SMSR to develop its patient panel 2 years ago.  The relationship isn’t merely one of commissioner/provider, it is very much a partnership.  SMSR can grasp thoughts and concepts and turn them into a reality.  Working with them feels like having extra, extremely competent members of the team.  They offer good value for money and deliver what they say.  We have since worked with SMSR on a number of other projects including the Pharmacy Needs Assessment and research into lifestyle in relation to physical activity and nutrition.  SMSR come with abundant knowledge and experience and they go that extra mile to ensure projects are completed to time and within budget.  We would definitely work with them again.

Rehana Ahmed Patient & Public Involvement Manager